Terms & Conditions

Regular Cleaning:

  • Admin fees is a one-time payment for registration and setup of cleaning services which includes cleaning replacements.

  • Agency fees is fixed regardless of frequency/day of service, size of apartment/house, location, etc.

  • Day's and Time of the cleaning session must be "fix"(E.g Weekly Friday Morning/ Fortnightly Monday Afternoon). 

  • Rates quoted will be based on 1200 sqft and below indicatively.

  • Sparkx Services Pte Ltd reserves the right to amend the initial quotation depending on cleaning requirements based on case-to-case basis. 

  • Administrative fees paid are non-refundable.

  • Hourly rates may vary for shorter time-frame, larger apartments or houses, etc

  • Additional cleaning hours will be subjected to helper's availability.

  • Any special housekeeping requests shall be mentioned in advance.

  • Delay in arrival from house owner shall be informed at least 3 hours in advance, or else additional cleaning fees will be pro-rated accordingly.

  • Cleaning products & equipments to be provided by house owner.

  • All Booking must be made at least 3 day in advance or else extra charge incur.

Spring Cleaning Services / Adhoc Cleaning:

  • Client are required to check on the apartment/house upon completion of service. Any touching up on areas will only be done after inspection by owner within the time frame of the session.

  • Additional cleaning hours will be pro-rated & subjected to helper's availability.

  • Any special cleaning requests shall be mentioned in advance.

  • Delay in arrival from house owner shall be informed at least 3 hours in advance, or else additional cleaning fees will be pro-rated accordingly.

  • Cleaning products & equipment to be provided by house owner.

  • All Booking must be made at least 3 day in advance or else extra charge incur.

Pre-Moving / Post Renovation Cleaning:

  • Client are required to check on the apartment/house upon completion of service. Any touching up on areas will only be done after inspection by owner within the time frame of the session.

  • Additional cleaning hours will be pro-rated & subjected to helper's availability.

  • Any special cleaning requests shall be mentioned in advance.

  • Delay in arrival from house owner shall be informed at least 3 hours in advance, or else additional cleaning fees will be pro-rated accordingly.

  • Cleaning products & equipment to be provided by house owner.

  • All Booking must be made at least 3 day in advance or else extra charge incur.

 

Office Cleaning:

  • Client is required to check on the office compounds upon completion of service. Any touching up on areas will only be done after inspection by supervisor within the time frame.

  • Additional cleaning hours will be subjected to helper's availability.

  • Delay in arrival from office owner shall be informed at least 3 hours in advance, orelse additional cleaning fees will be pro-rated accordingly.

  • Cleaning products & equipment to be provided by office owner.

  • All Booking must be made at least 3 day in advance or else extra charge incur.

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Contact Details

Address

Sparkx Services Pte Ltd

1 Yishun Industrial Street 1

#04-13

A'Posh Bizhub
Singapore 768160

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